Email us your resume so we can schedule an interview. We want to ensure that Taylor Quality Services LLC is the right fit for you and ensure you are right for virtual customer service.
Once we've had the interview, determined that this is the right path for you, and you're ready to proceed you start the registration process. This entails learning about the clients we are servicing, deciding who is the best fit for you, and paying their required certification fee.
You will complete any necessary assessments for the client you've chosen and perform any necessary pre-work.
Another part of your registration process is determining whether or not a background check and/or a drug screening is required. If so, you will get those done within a specific time frame. For a limited time, background checks are free!
Now, you're ready to train! Based on the classroom times you've chosen, you will attend class virtually via Blackboard or Adobe Connect room.
At the end of training, you will have final exams and mock calls. Once you pass, you will have completed certification and now you're ready to start servicing!